This Privacy Policy outlines how Tailhaus ("we", "our", or "us") collects, uses, maintains, and discloses information obtained from users ("Users") of the website www.Tailhaus.com (the "Site"). This policy applies to the Site and to all products and services offered by Tailhaus.
COLLECTION OF PERSONAL INFORMATION
We may collect personal identification information from Users through various methods, including, but not limited to, when Users visit the Site, place an order, or engage with features, services, or resources we provide. Personal information may include, as appropriate:
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User’s name,
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email address,
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shipping address
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phone number,
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credit card details.
Users can browse the Site anonymously, and personal information will only be collected if voluntarily submitted. However, declining to provide certain personal details may limit access to specific Site features or services.
COLLECTION OF NON-PERSONAL INFORMATION
We may gather non-personal identification information when Users interact with the Site. This information may include:
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browser type,
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device type,
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operating system,
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internet service provider, and
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other technical details related to a User’s connection to the Site.
USE OF COOKIES
The Site may use "cookies" to enhance User experience. Cookies are small data files placed on a User’s device for record-keeping purposes and, in some cases, to track information about them. Users can configure their web browser to refuse cookies or to alert them when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of the Site.
USE OF COLLECTED INFORMATION
Tailhaus may use personal information collected from Users for the following purposes:
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To Improve Customer Support
User information enables us to efficiently respond to inquiries, customer service requests, and support needs.
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To Personalize the User Experience
We may analyze aggregate data to understand how Users as a group interact with the Site and its features.
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To Enhance the Site
User feedback may be used to improve our products, services, and overall website experience.
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To Process Transactions
Information provided during the order process is used strictly to fulfill that order. This data is not shared with external parties, except as needed to complete the service.
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To Administer Promotions, Surveys, or Features
We may send Users information they have consented to receive, relating to promotions, contests, or other features we believe may interest them.
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To Send Communications
User contact details may be used to send order-related updates, respond to inquiries, and, where consent is given, deliver newsletters or promotional materials. Users may opt out of future communications by contacting us through the Site.
DATA PROTECTION PRACTICES
We implement appropriate security measures for data collection, storage, and processing to safeguard personal data, usernames, passwords, transaction details, and other information stored on our Site from unauthorized access or disclosure.
Sensitive information exchanged between Users and the Site is encrypted and transmitted over Secure Socket Layer (SSL) technology, ensuring secure data communication.
SHARING OF PERSONAL INFORMATION
We do not sell, trade, or rent Users' personal identification information. We may share non-personal, aggregated demographic data with partners and advertisers for the purposes described above, provided it is not linked to any identifiable information.
THIRD-PARTY WEBSITES
The Site may contain links to third-party websites, including those of partners, service providers, and advertisers. We are not responsible for the privacy practices or content of these external sites. Users should review the privacy policies of any third-party site they access through our Site.
CHILDREN’S DATA
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
POLICY UPDATES
Tailhaus may update this Privacy Policy at any time. When changes are made, the updated date will be reflected at the bottom of this page. Users are encouraged to check this page regularly to stay informed about how we protect collected personal information. Continued use of the Site after policy updates constitutes acceptance of those changes.
ACCEPTANCE OF TERMS
By using the Site, you agree to this Privacy Policy. If you do not accept the terms, please do not use the Site. Your continued use of the Site after any updates to this policy will be considered acceptance of those changes.
CONTACT INFORMATION
For questions about this Privacy Policy or any aspect of your interaction with the Site, please contact us at: contact@Tailhaus.com
Effective Date: May 1, 2025
